Jennifer V. Miller is the Founder and Managing Partner of SkillSource, a consulting firm that helps organizations develop their leadership, sales and team talent through the use of research-based assessments and learning materials. Jennifer founded SkillSource in 1995 after spending nearly a decade managing the human resource and training functions for top companies such as Marshall Field’s, Foremost Insurance and Herman Miller. SkillSource is an award-winning Authorized Partner for the Everything DiSC® and The Five Behaviors of a Cohesive Team™ brand of products from John Wiley & Sons.

Through her consulting Miller has provided her expertise nationally for a variety of industries and organizations, including:­

• Arizona State University
• Bissell
• Blue Cross Blue Shield
• EDS
• Fifth Third Bank
• Guardsman Products
• Farmers Insurance
• Kennametal
• Smith and Nephew
• Valspar

For nearly 25 years, Jennifer designed, delivered and assessed hundreds of training workshops for thousands of people on the topics of leadership, management, communications and interpersonal skills. She holds certifications in eight professional training programs from premier brands such as DDI and Blessing White. This deep knowledge of instructional design and learning facilitation makes her an ideal creative partner to her corporate clients. While Jennifer’s internal partners now conduct all the training (she retired from direct workshop facilitation in 2012), Jennifer still plays an active behind-the-scenes role as mentor, instructional design coach and chief encourager to all of her clients.

Jennifer’s book The Character-Based Leader (Dog Ear Publishing, 2012) was the starting point for a flourishing writing career that educates workplace professionals on how to lead with character, influence with integrity and win with positive office politics. Jennifer is the featured HR expert for Answers.com. She is also a contributing writer for SmartBlog on Leadership, The Huffington Post and her award-winning blog, The People Equation. Jennifer holds a degree in psychology from Western Michigan University and is a former board member of the West Michigan Chapter of the International Society for Performance Improvement.

A strong believer in community service, Miller volunteers for organizations such as the Women’s Resource Center and Grandville Public schools. She has also held several board positions including the national board of directors for the Western Michigan University Alumni Association and the board of the Junior Achievement of the Michigan Great Lakes.

Jennifer and her husband Dean live with their two children in Grand Rapids, Michigan.